UNI Training Activity Policy

The UNI training activity is closely related to its mission of dissemination of standardisation culture and its vision, which is to create an open system of knowledge transfer and dissemination of values.
UNI places each learner, as a person who wishes to acquire awareness, knowledge and improve his or her skills, at the centre of the training activity.
The UNI training proposal is strongly oriented to the in-depth study of the normative contents of UNI standards catalogue (including EN, ISO, PdR, etc.).
The UNI training staff is chosen for its know-how, which is constantly updated also through participation in standardisation activities, and for its ability to transfer this know-how to each learner.

AS A RESULT OF THIS MANIFESTO, UNI UNDERTAKES TO:

Always keep participation fees for UNI courses low, especially for its members, and confirm training sessions even with a limited number of participants, in order to guarantee the service to those who have shown interest, limiting the number of cancelled courses.
Always provide each learner with an official copy of the standard (or standards) covered by the course, included in the course participation fee. As the Italian Standards Body, UNI is the only organisation that can guarantee in this way the maximum dissemination of standards to each learner (other organisations on the market can only do so by entering into an agreement with UNI to this effect).
Maintain a system for evaluating and qualifying its courses and training staff, with the aim of constantly monitoring the quality of the service offered and meeting customer expectations.
Choose the training topics within the standards catalogue, which counts more than 22,000 standards; respond to market requests for training on specific standards; organise preview courses on standards that are about to be published, having the information to do so even before they are published.
Select the training staff, especially from the network of thousands of experts who participate in standardisation activities and therefore draft, discuss and analyse standards before they are published, in order to ensure that the UNI training staff are the best experts in normative content, in the reasons why this content is present in a certain form, and the correct interpretation of each normative requirement.
Select trainers, in the case of courses on standards that can be used for conformity assessment (e.g. certifiable standards), especially from the inspection body of the accreditation organisation, in order to be able to illustrate during the training course the expectations regarding the correct methods of application of the standards themselves.
Encourage the participation of learners from different categories of stakeholders (as happens in standardisation activities), in order to allow each training session to also become a valuable opportunity for discussion and networking.
Modulate the payment conditions of the courses also based on the needs of the PA, to promote the maximum diffusion of normative culture within the Public Administration.
Organise in-house courses, for client organisations that may be interested in a course more closely tailored to their needs, while respecting the roles and impartiality of the Trainer (the course is always oriented to presenting the standards and their correct application and not to providing direct advice to organisations).
Expand partnership agreements with local institutions, to be able to replicate its courses throughout the country, at the request of interested parties; access, where possible, the main forms of recognition for courses that allow for e.g. funding, educational credits, etc.
Promote the use of inclusive and non-discriminatory language in training activities, in accordance with the UNI Guidelines for Gender Equality in Language.

Contact us for more information

UNITRAIN

Via Sannio, 2 – 20137 Milano
Phone: 02 70024379 oppure 02 70024228, fax 02 70024411
Email: unitrain@uni.com