In-house course step by step
What if there was a tailored training course for your company?
UNITRAIN – UNI’s Training Centre – offers the opportunity to build customized courses, designed to address the specific training needs identified within your company.
If you don’t know where to start, take inspiration from our catalogue courses or contact us to describe your specific needs: the UNITRAIN team will work to build the best offer for you!
Contact us for more information: unitrain@uni.com
Training needs analysis and objectives definition
As the first step of the UNITRAIN in-house course, we will analyse your company’s context and training needs: in this way, we can define the areas of intervention, identifying the learning objectives and the target participants of the training path.
The active involvement of UNITRAIN trainers and UNI Technical Project Manager (TPM) is vital from the first contact with your company: thanks to their support, we can identify the applicable standards and reference practices for your business requirements, suggesting their integration into the training programme
Project Design
In this phase, we will define with you the training content, the best teaching methodology, timing, and project team based on the objectives to be achieved, the target audience, and the necessary skills.
For course delivery, you can choose the most effective format for your company’s needs:
- smart learning
- classroom training
- e-learning pills
- a combination of all 3 methods
During this phase, we will also define the entire project structure, which may include assessment tools, entry and exit skills analysis tools, classroom exercises, final reporting, etc.
Organisation and delivery
The UNITRAIN in-house staff will handle all organizational aspects necessary for course delivery:
- Coordination of the teaching team and experts involved
- Activation of the delivery platform or preparation of classrooms
- Provision of teaching materials and relevant standards
- Constant tutoring and support throughout delivery
- Possible request and issuance of pre-arranged training credits
- Issuance of digital participation certificates
Follow-up
The last – but not least – phase of the process concerns the conclusion of the training path, analysing the feedback obtained in terms of acquired skills and identifying any areas requiring further development
In this phase, it is essential to collect your feedback for continuous service improvement.
Project team
The protagonists involved
In constant coordination with the Project Manager, they are responsible for defining the content and training methodology. Our network of selected trainers consists mainly of the same expert professionals who developed the standards.
Your dedicated point of contact, supporting your company from the analysis phase throughout the entire project. They will work in constant alignment with expert trainers and the technical project manager to ensure the quality of training delivered through the UNITRAIN in-house course.
Reference person for commercial and development aspects during the definition of the customized path for the client company.
Support figure for trainers and course participants during the delivery phase. Ensures the proper execution of the UNITRAIN in-house course and intervenes when necessary.
UNI expert figure competent in regulatory matters, who supports the analysis of your company's needs and project design development.
Gender Equality
UNI/PdR 125:2022
- Objectives: provide knowledge on the Gender Equality Management System (SGPG), on the interpretation and correct application of reference standards and SGPG documentation; explore the basic elements of main laws, SGPG certification process, integration methods with other management systems, tools and methodologies facilitating the implementation of the practice
- Topics: procedures, methodologies and tools that can be used in companies to implement UNI PdR 125 practice
- Target: HR, People & Culture, Communication resources from companies operating in various sectors
- Project structure: needs analysis call; in-person training sessions; initial assessment questionnaire; Excel exercises for calculating reference indicators
Circular economy
UNI/TS 11820:2022
- Objectives: explore the contents of the standard, its operation and understand through practical cases its applications in business, to support client companies wanting to start a certification path
- Topics: key concepts of circular economy, measurement methodology for circularity assessment, circularity indicators and calculation algorithm
- Target: consulting firms, leaders in tax audit services; consultants with solid background in sustainability and circular economy issues
- Project structure: needs analysis call; synchronous training sessions; initial assessment questionnaire; practical exercises in subgroups with trainer supervision; post-course support from Technical Project Manager for specific insights
Safety
UNI 9795:2021 – UNI 11224:2019 – UNI/TR 11924:2023
- Objectives: illustrate the national legislative context regarding detection systems and emergency lighting systems in buildings, provide interpretation keys for the most recent regulatory provisions and analyse them in relation to available technologies for fire detection and signalling
- Topics: fixed automatic fire detection and alarm signalling systems, emergency lighting types, lighting and functional design of installations.
- Target: multinational operating in automation and energy management sectors; approximately 100 people including technical figures, product specialists and commercial staff
- Project structure: needs analysis call; co-design of training events with UNITRAIN trainers’ support; co-branded communication actions with the client for project dissemination to interested stakeholders; training events in various locations nationwide
Management Systems
UNI EN ISO 9001:2015
- Objectives: strengthen process logic adoption; acquire new skills in reading, defining, optimizing processes; acquire new skills in procedure writing, in terms of correct process representation, identification of key elements, identification of correct detail level, flowchart representation, readability and internal communication; promote adoption of a common language and correct mindset, for the benefit of collaboration within the group
- Topics: why apply system perspective; why use process approach; what is a process; how to design flowcharts; how to effectively write procedure text
- Target: service company operating in the management of corporate training funding; resources working in quality and compliance areas
- Project structure: needs analysis call; synchronous training sessions; initial assessment questionnaire; flowchart representation workshop; post-course report and final feedback in follow-up call
Light and Lighting
UNI EN 12464-1:2021 – UNI 11248:2016 – UNI/TS 11726:2018 – UNI EN 15193-1:2021 –UNI/PdR 77:2020
-
- Objectives: overview of street lighting standards, procedures provided by national guidelines for building energy performance attestation, UNI EN 12464-1:2021
- Topics: lighting principles, street lighting and lighting and energy performance of buildings
- Target: multinational operating in energy management services; more than 150 people trained including technical figures and function managers
- Project structure: needs analysis call; synchronous training sessions with final learning test and results analysis
Legal and Accounting Firms
UNI 11871:2022
- Objectives: to introduce UNI 11871:2022, a standard that aims to improve the organisation, management and control of risks in professional activities.
- Topics: risk management and planning of professional activities; sustainability and management of mandatory requirements; objectives for improvement and review of the System; analysis, evaluation and treatment of risks; management of System documents and records; Firm’s sustainability report; the audit on the UNI 11871:2022 System and the certification process; benefits connected with obtaining certification
- Target: professional firms of lawyers and chartered accountants
- Project structure: needs assessment call; three training sessions in synchronous mode lasting four hours each; practical exercises designed to be relevant and engaging, through the analysis of realistic scenarios reflecting the daily challenges of the professional firm
What people say about UNITRAIN?
The course was able to meet the organization’s needs as it provided, in a very limited time, a comprehensive yet detailed overview of the key aspects of UNI EN ISO 22361 on crisis management and its interrelations with ‘sister’ standards on business continuity (UNI EN ISO 22301) and exercise management (UNI EN ISO 22398). Worth mentioning is the appropriate focus on aspects most related to organizational governance. The trainer, besides demonstrating great professional competence, was able to stimulate interactions by welcoming every point of thought.
I appreciated the trainer’s professionalism
I really appreciated the attention to preliminary design phases (questionnaire and pre-course meeting) and post-course feedback collection.
Unitrain stands out for listening, punctuality in timing and technical response.
The course trainer managed to address the topics with all the necessary technical mastery in a simple way
The explanation and treatment of topics was clear and especially accessible to someone like me who was completely new to it
Frequent questions
Is it possible to receive the STANDARD magazine?
The STANDARD magazine can be freely browsed online from the Flipsnack platform. The download is reserved for UNI members only.
How can I unsubscribe from the newsletter?
It is always possible to unsubscribe to UNInotizie by clicking on the link available at the bottom of each issue of the newsletter.
Who is UNI?
UNI – Ente Italiano di Normazione is a non-profit association, whose members, more than 4,000, are enterprises, freelancers, associations, scientific and educational institutes, public administrations. For more than 100 years it has been carrying out technical standardisation activities in all industrial, commercial and tertiary sectors with the exception of the electrical and electrotechnical one. Standards are documents that define the characteristics (performance, environmental, safety, organisation, etc.) of a product, process, service or profession, according to the ‘state of the art’. UNI participates, representing Italy, in the international ISO and European CEN standardisation activities.
Does UNI deal with certifications?
UNI develops technical standards in compliance with which specific accredited bodies issue regular certification. UNI does not therefore deal with certification activities. For information on certifications and certification bodies, consult the Accredia website.
Where can I find the standards?
The catalogue of standards can be reached at this address: https://store.uni.com/
What are public Inquiries?
Public Inquiries are stages in the development process of a UNI standard. The preliminary public Inquiry is initiated in the initial phase, that of the feasibility study, to verify the real interest of the market for the subject that is to be subjected to standardisation. The final public Inquiry, on the other hand, is the phase that precedes the publication of the standard. The document, approved by the competent technical committee, is put online – freely downloadable – so that all interested parties can express their opinion, especially those who did not participate in the preliminary public Inquiry and drafting.
What is a Reference Practice?
Reference practices are UNI documents that introduce technical prescriptions or sectoral application models of technical standards, when there are no national, European or international standards or draft standards.
They may be good practices already in use in citizen/consumer services, sectorial applications of existing specifications, industry specifications, protocols for the management of proprietary trademarks, locally tested management models, nationally adopted CWAs. They are elaborated on the basis of a rapid sharing process among the authors only, no longer than nine months, in special Tables and under the operational guidance of UNI.
How long do Reference Practices remain valid?
Two years after publication, it is considered whether to evolve the reference practice into a normative document. After five years they are either transformed into a UNI standard, UNI/TS, UNI/TR or are withdrawn.
What is the UNI Mark?
The voluntary UNI Mark certifies that the certified requirements of products, services, systems or professions are established by UNI through standards or reference practices. UNI entrusts the management of the granting of the UNI Mark to certification bodies accredited by Accredia.
What is the Keymark?
The Keymark is the European conformity mark owned by CEN/CENELEC. It is a voluntary mark managed by third-party bodies, which ensures compliance with the requirements set out in European standards.
Who should I contact for UNI patronage?
For patronage requests you can send an email to the Public Relations Manager: alberto.monteverdi@uni.com
Where can I find recordings of webinars organised by UNI?
Recordings of UNI webinars are available on our YouTube channel Youtube Channel
How can I receive your press releases?
If you are a journalist, a communication professional – or are otherwise interested in receiving our press releases – please send a request (complete with your name/surname/organisation) to: media@uni.com
What is UNInotizie?
The weekly newsletter UNInotizie is sent to UNI members and reports all the main news related to standardisation activities at national, European and international level. For further information: media@uni.com
Contact us for more information
UNITRAIN
Via Sannio, 2 – 20137 Milano
Phone: 02 70024379 oppure 02 70024228, fax 02 70024411
Email: unitrain@uni.com